Pricing & Features
Pricing & Features
Pricing & Features
Simple. Flexible. Affordable.
Adapt or get left behind.
Today's customers expect immediate answers to every question—ideally 24/7, via voice or directly through your store chat. If you aren't reachable on their preferred channels, you lose buying-ready customers to the competition. Exceptional service is what drives purchasing decisions. In fact, many customers are willing to pay a premium when they feel expertly supported (which is exactly why giants like Amazon are so successful).
Choose the right plan now and launch your autonomous 24/7 support via voice, phone & AI chat today.
Better Support. Higher Revenue.
Features
Features
at a glance
at a glance
24/7 Voice, Phone & Chat AI
24/7 Voice, Phone & Chat AI
AI adds items directly to the shopping cart
AI adds items directly to the shopping cart
Proactive product recommendations by the AI
Proactive product recommendations by the AI
Fully autonomous resolution of return & shipping status inquiries
Fully autonomous resolution of return & shipping status inquiries
Custom premium prompting by AI experts
Custom premium prompting by AI experts
Concurrent call lines: up to 20
Concurrent call lines: up to 20
Up to 80% fewer first-level support tickets
Up to 80% fewer first-level support tickets
Intelligent call forwarding (1 - 3 destination numbers)
Intelligent call forwarding (1 - 3 destination numbers)
Real-time dashboard for full cost control
Real-time dashboard for full cost control
100% Plug & Play (no IT skills required)
100% Plug & Play (no IT skills required)
Officially verified Shopify app
Officially verified Shopify app
Pay As You Go
$ 0
/Month
Max. 5,000 products
Per-minute billing
1 concurrent line
Setup fee:
$ 249
Call rate: $ 0.50/min.*
50 free minutes (one-time)
Chat rate: $ 0.10/msg.
50 free messages (one-time)
No call recording
No call transcript
No custom phone number
Setup by AI experts - Plug & Play
Professional
Most Popular
$ 99
/Month
Max. 10,000 products
Per-second billing
5 concurrent lines
Setup fee:
$ 499
Call rate: $ 0.35/min.*
100 free minutes/month
Chat rate: $ 0.075/msg.
100 free messages/month
Call recording
Call transcript
Custom phone number on request
Setup by AI experts - Plug & Play
Enterprise
$ 249
/Month
Over 10,000 products
Per-second billing
10+ concurrent lines
Setup fee:
$ 999
Call rate: $ 0.25/min.*
250 free minutes/month
Chat rate: $ 0.05/msg.
250 free messages/month
Call recording
Call transcript
Custom phone number on request
Premium support
Setup by AI experts - Plug & Play
EUR
USD
All prices are fixed in USD. The actual charge is processed via your Shopify invoice and will be converted into your local currency (e.g., EUR).
Pay As You Go
$ 0
/Month
Max. 5,000 products
Per-minute billing
1 concurrent line
Setup fee:
$ 249
Call rate: $ 0.50/min.*
50 free minutes (one-time)
Chat rate: $ 0.10/msg.
50 free messages (one-time)
No call recording
No call transcript
No custom phone number
Setup by AI experts - Plug & Play
Professional
Most Popular
$ 99
/Month
Max. 10,000 products
Per-second billing
5 concurrent lines
Setup fee:
$ 499
Call rate: $ 0.35/min.*
100 free minutes/month
Chat rate: $ 0.075/msg.
100 free messages/month
Call recording
Call transcript
Custom phone number on request
Setup by AI experts - Plug & Play
Enterprise
$ 215
/Month
Over 10,000 products
Per-second billing
10+ concurrent lines
Setup fee:
$ 999
Call rate: $ 0.25/min.*
250 free minutes/month
Chat rate: $ 0.05/msg.
250 free messages/month
Call recording
Call transcript
Custom phone number on request
Premium support
Setup by AI experts - Plug & Play
EUR
USD
All prices are fixed in USD. The actual charge is processed via your Shopify invoice and will be converted into your local currency (e.g., EUR).
Pay As You Go
$ 0
/Month
Max. 5,000 products
Per-minute billing
1 concurrent line
Setup fee:
$ 249
Call rate: $ 0.50/min.*
50 free minutes (one-time)
Chat rate: $ 0.10/msg.
50 free messages (one-time)
No call recording
No call transcript
No custom phone number
Setup by AI experts - Plug & Play
Professional
Most Popular
$ 99
/Month
Max. 10,000 products
Per-second billing
5 concurrent lines
Setup fee:
$ 499
Call rate: $ 0.35/min.*
100 free minutes/month
Chat rate: $ 0.075/msg.
100 free messages/month
Call recording
Call transcript
Custom phone number on request
Setup by AI experts - Plug & Play
Enterprise
$ 249
/Month
Over 10,000 products
Per-second billing
10+ concurrent lines
Setup fee:
$ 999
Call rate: $ 0.25/min.*
250 free minutes/month
Chat rate: $ 0.05/msg.
250 free messages/month
Call recording
Call transcript
Custom phone number on request
Premium support
Setup by AI experts - Plug & Play
EUR
USD
All prices are fixed in USD. The actual charge is processed via your Shopify invoice and will be converted into your local currency (e.g., EUR).
| Features | Pay As You Go | Professional | Enterprise |
|---|---|---|---|
| Voice AI | ☑️ | ☑️ | ☑️ |
| Chat AI | ☑️ | ☑️ | ☑️ |
| 24/7 Availability | ☑️ | ☑️ | ☑️ |
| Custom Phone Number | - | ☑️ | ☑️ |
| Phone Lines | 1 Line | 2 Lines | Up to 20 Lines |
| **More Features** | - | - | - |
| Products | 5,000 | 10,000 | +10,000 |
| Knowledge Base Update | Manual | Smart | Smart |
| AI Language | Standard | Standard | Custom |
| AI Voice | Standard | Standard | Custom |
| Call Forwarding | – | 1 Number | 3 Numbers |
| Call Recording | – | ☑️ | ☑️ |
| Call Transcript | – | ☑️ | ☑️ |
| Itemized Billing | Standard | Detailed | Detailed |
| Support | Email + Phone | ||
| CRM Integration | – | – | Setup fee |
| **Cost Overview** | - | - | - |
| Monthly Base Fee | $0 | $99 | $249 |
| One-time Setup | $0 | $0 | $0 |
| Call Rates | $0.50/min. | $0.35/min. | $0.25/min. |
| Free Minutes | 50 (one-time) | 250/mo. | 1,000/mo. |
| Call Billing | Per-minute | Per-second | Per-second |
| Phone Line Costs | – | Included | Included |
| Chat Rates | $0.10/msg. | $0.075/msg. | $0.05/msg. |
| Free Messages | 50 (one-time) | 100/mo. | 250/mo. |
| Features | Pay As You Go | Professional | Enterprise |
|---|---|---|---|
| Voice AI | ☑️ | ☑️ | ☑️ |
| Chat AI | ☑️ | ☑️ | ☑️ |
| 24/7 Availability | ☑️ | ☑️ | ☑️ |
| Custom Phone Number | - | ☑️ | ☑️ |
| Phone Lines | 1 Line | 2 Lines | Up to 20 Lines |
| **More Features** | - | - | - |
| Products | 5,000 | 10,000 | +10,000 |
| Knowledge Base Update | Manual | Smart | Smart |
| AI Language | Standard | Standard | Custom |
| AI Voice | Standard | Standard | Custom |
| Call Forwarding | – | 1 Number | 3 Numbers |
| Call Recording | – | ☑️ | ☑️ |
| Call Transcript | – | ☑️ | ☑️ |
| Itemized Billing | Standard | Detailed | Detailed |
| Multi-language (up to 5) | – | – | ☑️ |
| Support | Email + Phone | ||
| CRM Integration | – | – | Setup fee |
| **Cost Overview** | - | - | - |
| Monthly Base Fee | $0 | $99 | $249 |
| One-time Setup | $0 | $0 | $0 |
| Call Rates | $0.50/min. | $0.35/min. | $0.25/min. |
| Free Minutes | 50 (one-time) | 250/mo. | 1,000/mo. |
| Call Billing | Per-minute | Per-second | Per-second |
| Phone Line Costs | – | Included | Included |
| Chat Rates | $0.10/msg. | $0.075/msg. | $0.05/msg. |
| Free Messages | 50 (one-time) | 100/mo. | 250/mo. |
| Features | |
|---|---|
| Voice AI | ☑️ |
| Chat AI | ☑️ |
| 24/7 Availability | ☑️ |
| Custom Phone Number | - |
| Phone Lines | 1 Line |
| **More Features** | - |
| Products | 5,000 |
| Knowledge Base Update | Manual |
| AI Language | Standard |
| AI Voice | Standard |
| Call Forwarding | – |
| Call Recording | – |
| Call Transcript | – |
| Itemized Billing | Standard |
| Multi-language (up to 5) | – |
| Support | |
| CRM Integration | – |
| **Cost Overview** | - |
| Monthly Base Fee | $0 |
| One-time Setup | $0 |
| Call Rates | $0.50/min. |
| Free Minutes | 50 (one-time) |
| Call Billing | Per-minute |
| Phone Line Costs | – |
| Chat Rates | $0.10/msg. |
| Free Messages | 50 (one-time) |