# PRIVACY & COOKIE POLICY

**Last Updated:** June 27, 2026

This Privacy and Cookie Policy ("Policy") explains how **Logiq AI Ltd.** ("Logiq AI", "we", "us", or "our") collects, uses, discloses, and protects information gathered from visitors and users ("you" or "your") of our marketing website located at **https://logiq-ai.com** (the "Website").

> **Important Scope Distinction:** This Policy applies *only* to data collected directly via our marketing Website (e.g., browsing behavior, demo bookings, newsletter subscriptions). It does *not* apply to the end-user customer data processed by our AI applications on behalf of Shopify merchants, which is strictly governed by our Data Processing Agreement (DPA).

---

### 1. Data Controller and Contact Information

The data controller responsible for your personal data collected via this Website under the UK GDPR and EU GDPR is:

*   **Company Name:** Logiq AI Ltd.

*   **Registration Location:** England and Wales

*   **Company Number:** 16691177

*   **Registered Office:** 71-75 Shelton Street Covent Garden London WC2H 9JQ UK

*   **Email Contact:** privacy@logiq-ai.com

---

### 2. Information We Collect and How We Use It

We collect and process personal data from you on our Website strictly within the boundaries of applicable data protection laws under the following scenarios:

**2.1 Infrastructure and Server Log Files**

*   **Data Types:** IP address, browser type, operating system, referring URLs, device metadata, date/time of access.

*   **Purpose:** To securely deliver the Website, ensure server stability, and diagnose technical issues.

*   **Legal Basis:** Our legitimate interest in maintaining operational website security (Art. 6(1)(f) GDPR).

**2.2 Contact Inquiries and Demo Bookings (Calendly)**

*   **Data Types:** First and last name, business email address, Shopify store URL, and scheduling metadata.

*   **Technical Integration:** We utilize **Calendly** (Calendly LLC, USA) to facilitate automated meeting scheduling and demo bookings. When you select a time slot, the input data is transferred directly to Calendly's secure infrastructure.

*   **Purpose:** To respond to your corporate inquiries and provide product demonstrations.

*   **Legal Basis:** Taking necessary steps prior to entering into a commercial SaaS contract (Art. 6(1)(b) GDPR).

**2.3 Email Subscriptions and Waiting Lists (Mailjet)**

*   **Data Types:** Email address, signup timestamps, and email interaction metrics (open and click rates).

*   **Technical Integration:** We utilize **Mailjet** (Sinch Service GmbH, Germany / Mailjet SAS, France) as our cloud delivery platform to process waiting list signups and dispatch corporate email updates. Your data is stored on secure European servers.

*   **Purpose:** To transmit technical product updates, platform announcements, and marketing communications.

*   **Legal Basis:** Your explicit consent provided via our newsletter checkbox double opt-in mechanism (Art. 6(1)(a) GDPR).

---

### 3. Cookies and Analytics Technologies (Google Analytics)

Our Website utilizes cookies and equivalent web storage technologies to optimize user experience and evaluate traffic. 

**3.1 Essential Website Cookies**

*   **Function:** Necessary for basic website performance, secure interface rendering, and cookie consent state management.

*   **Consent:** Loaded automatically; does not require user consent under applicable ePrivacy rules.

**3.2 Performance and Conversion Analytics (Google Analytics)**

*   **Technical Integration:** Subject to your explicit consent, we utilize **Google Analytics** (Google LLC, USA) to aggregate and analyze visitor behavior patterns.

*   **Data Safeguards:** We operate Google Analytics with active IP anonymization features. This ensures your network address is truncated within the EU/EEA prior to transmission to US servers.

*   **Purpose:** To identify conversion funnels, calculate marketing performance, and optimize our platform's web reach.

*   **Legal Basis:** Your explicit consent granted via our interactive cookie banner (Art. 6(1)(a) GDPR). You may instantly revoke your analytics tracking approval at any time via the cookie settings.

---

### 4. International Data Transfers and Safeguards

Where your personal data is transferred to cloud software infrastructure providers located outside the United Kingdom or the European Economic Area (EEA)—specifically to providers in the United States such as Google LLC or Calendly LLC—Logiq AI guarantees a legally adequate level of data protection through the following frameworks:

1.  **Adequacy Decisions:** The provider is certified under the active EU-U.S. Data Privacy Framework (DPF) and the UK Extension to the DPF.

2.  **Standard Contractual Clauses (SCCs):** Where an adequacy decision is insufficient, the transfer is governed by the standard contractual clauses approved by the European Commission paired with a Data Transfer Impact Assessment.

---

### 5. Your Rights as a Data Subject

Under the UK GDPR and EU GDPR, you possess the following core legal rights regarding your personal data processed on our Website:

*   **Right of Access:** Request a complete copy of the personal data we hold about you.

*   **Right to Rectification:** Mandate the immediate correction of inaccurate or incomplete corporate data.

*   **Right to Erasure ("Right to be Forgotten"):** Request the permanent deletion of your inquiry or subscription logs.

*   **Right to Object:** Object to data processing based on legitimate interests or direct marketing funnels.

*   **Right to Withdraw Consent:** Instantly revoke your cookie tracking or newsletter consent at any time.

To exercise any of your data subject rights, please contact us directly via email at **privacy@logiq-ai.com**.